Terms of service

  1. The Subscription Model & Billing CyclesThe Schedule: The Oche Club Ltd operates on a monthly recurring subscription fee structure (£29.99 for Community / £49.99 for Pro / £95.00 for Elite).The Collection: By signing up, you explicitly authorise ongoing monthly payments. Your card will be automatically billed every 30 days from your initial sign-up date. Fulfillment Frequency: To maximize wholesale procurement leverage and secure television-stage tungsten hardware, physical boxes are shipped on a strict bimonthly (every 2 months) schedule. Every single physical box shipment represents the accumulated value of two distinct monthly subscription payments.
  2. Strict Verification & Profile Curation Boundaries The Discovery Clause: The Oche Club is a curated product discovery service, built around the tagline: Where all darts players belong. Curation decisions are driven dynamically by the technical variables submitted in your onboarding player profile card. Product Variances: While we match equipment strictly to your dimensional metrics (clothing sizes, barrel styles), the exact brands, colors, weight variances, and model drops are completely at the discretion of our curation team to encourage performance tuning. We do not operate a traditional, on-demand retail store layout.
  3. Cancellations & Failed Payments,The Cutoff: You are completely free to cancel your membership at any time. However, to prevent inventory locking, cancellations must be processed via your account dashboard at least 7 clear days before your next scheduled monthly billing date. Mid-Cycle Cancellations: Because a physical box requires two consecutive monthly payments to clear its sourcing and postage thresholds, if a member cancels their subscription after Month 1 has successfully billed but before Month 2 triggers, no box will be shipped. The cleared Month 1 balance will be processed as a standard non-refundable digital club placement and staging access fee. Failed Payments: If your automated payment method fails during a shipping cycle, your fulfillment queue is immediately paused. Sourced custom hardware will be safely re-routed back to our central inventory matrix.
  4. Refunds & Returns Policy The Hygiene & Customization Rule: Due to the custom, profile-matched nature of our equipment drops and health and safety standards surrounding steel-tip darts hardware, we operate a strict no-returns and no-refunds policy on all boxes once the outer product seals are broken or unboxing occurs. Defective Gear: In the highly unlikely event that an item arrives physically damaged or mechanically defective from the manufacturer, you must contact info@theoche.club within 48 hours of delivery with photographic evidence. Defective items will be replaced with identical or higher-spec equivalents immediately at zero cost to the player